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NEW QUESTION: 1
Universal Containers (UC) is developing a strategy for supporting customers on social media sites. UC's requirements include the ability to: * Monitor Facebook fan page for new posts and comments from customers
* Link new posts and comments to an existing customer record * Respond to posts from the existing Salesforce Console for Service * Create and link social personas to contacts What should a consultant recommend to meet these requirements?
A. Enable Social Customer Service.
B. Enable Salesforce social profile on contacts.
C. Create a Lightning Platform app for Facebook monitoring.
D. Integrate Facebook to its existing Customer Community.
Answer: B
NEW QUESTION: 2
Holly is the business analyst for her organization. Holly encourages teamwork and open communications among the business analysis team and the stakeholders. She wants stakeholders to drop by her office and freely discuss the requirements, the solution scope, and other concerns about the solution she's working on. Holly definitely prefers informal communications.
What is the danger Holly may experience with informal communications?
A. The stakeholders may not know who's in charge of the solution.
B. There is no danger; informal communications is a preferred business analysis technique.
C. Stakeholders may miss information and the requirements could become ambiguous.
D. The stakeholders may address the business analysis team and the project team directly rather than communicate through Holly.
Answer: C
NEW QUESTION: 3
You are a Dynamics 365 for Customer Service administrator. You install the Gamification solution for Dynamics 365.
Users must be granted the minimum privileges required to perform tasks.
You need to assign minimal security roles to users.
Which security roles should you use? To answer, select the appropriate options in the answer area.
NOTE; Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/gamification/understand-security-roles
NEW QUESTION: 4
Look at the following screenshot and select the BEST answer.
A. Internal clients can upload and download any-files to FTP_Ext-server using FTP.
B. Internal clients can upload and download archive-files to FTP_Ext server using FTP.
C. Clients external to the Security Gateway can download archive files from FTP_Ext server using FTP.
D. Clients external to the Security Gateway can upload any files to the FTP_Ext-server using FTP.
Answer: C
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Feedbacks
Aalk - 2014-05-05 16:45:18
Plato - 2014-05-05 16:45:51
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Eleanore - 2014-09-28 16:36:48